Effective CBT Design
Effective CBT Design
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<h1><font size="4" face="Arial, Helvetica, sans-serif"><b>Effective
CBT Design</b></font></h1>
<p><font face="Arial, Helvetica, sans-serif" size="2"><i>by Verlane
Edwards </i> </font></p>
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<p><font face="Arial, Helvetica, sans-serif" size="2">The purpose of computer-based
training (CBT) is to motivate students to reach clearly defined objectives,
so CBT design elements should help learners reach those goals. The interface
design results from a complex interrelationship among these primary factors:</font></p>
<ul>
<li><font face="Arial, Helvetica, sans-serif" size="2">Domain being recreated.</font></li>
<li><font face="Arial, Helvetica, sans-serif" size="2">Intended outcomes.</font></li>
<li><font face="Arial, Helvetica, sans-serif" size="2">The users' preferred
learning styles.</font></li>
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<h1><font face="Arial, Helvetica, sans-serif" size="2">Design Goals</font></h1>
<p><font face="Arial, Helvetica, sans-serif" size="2">We have to settle
for generalizations when it comes to design criteria given the contextually
bound nature of computer-based training. Overall, however, the research
I've read supports these three key goals for effective CBT design. The
design should:</font></p>
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<li><font face="Arial, Helvetica, sans-serif" size="2">Show critical domain
features realistically, while ignoring irrelevant ones.</font></li>
<li><font face="Arial, Helvetica, sans-serif" size="2">Be appropriate
for the task, providing helpful feedback and useful practice.</font></li>
<li><font face="Arial, Helvetica, sans-serif" size="2">Engage learners
and motivate them to reach appropriate goals.</font></li>
</ul>
<h2><font face="Arial, Helvetica, sans-serif" size="2">Recommendations</font></h2>
<p><font face="Arial, Helvetica, sans-serif" size="2">In order to reach
those goals, however, it's helpful to have a matrix of characteristics
for what constitutes effective design. Here, then, is a top ten list,
in order of <i>least to most mentioned recommendations</i>, for effective
design criteria. This list is synthesized from twenty-five recent research
articles testing software products for children and adults. </font></p>
<p><font face="Arial, Helvetica, sans-serif" size="2">This is what the researchers
recommend for effective CBT design:</font></p>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">10.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Guided
practice</b> that directs learning of targeted information or skills.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">
9.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Collaborative
features</b> that enable sharing of multiple perspectives. (For instance,
chat rooms or media that presents audio and/or video perspectives
from other members of the communication community.)</font></td>
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<td width="8%"><div align="right">8.</div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>An
engaging environment</b> that stimulates learners by making it fun,
interesting, and easy to learn and understand.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">7.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Realistic
scenarios</b> that accurately reflect situations important to the
learners.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">6.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Contextual
support</b> that improves orientation to the subject matter through
semantic and/or visual clues.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">5.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Targeted
tasks</b> that motivate students to achieve objectives.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">4.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Navigational
flexibility</b> that enables users to direct the pace and direction
of their own learning.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">3.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Supportive
feedback </b>that provides encouragement and a measure of progress.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">2.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Useful
metaphors</b> that relate information in a familiar, meaningful way.</font></td>
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<td width="8%"><div align="right"><font face="Arial, Helvetica, sans-serif" size="2">1.</font></div></td>
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<td width="90%"><font face="Arial, Helvetica, sans-serif" size="2"><b>Appealing
visual and/or audio</b> support that engages the user and supports
the theme of the lesson. (Multimedia support was the most frequently
mentioned element in effective design. <em><br>
<br>
</em><strong>Caution: </strong><em>Engage and Support</em> are the
key words when using multimedia. It's not about making it pretty.
Unknown learning environments and varying learning styles mean that
multi-media should not take the place of textual information. Consider
when using audio, for example: Do you know that users can turn up
the sound in their work setting? Will the sound be functioning well
on their PC? Would they prefer to read the text rather than listen
to an audio recording? Or would they like to read along as the speaker
speaks to reinforce what they are hearing? In the best case scenarios,
audio and visual support features are optional choices the users can
make to further customize their learning experience. </font></td>
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<p><font face="Arial, Helvetica, sans-serif" size="2"> As you plan your
next training project, whether it's online or not, consider how you can
incorporate these recommendations to increase the effectiveness of your
materials. </font></p>
<p><font face="Arial, Helvetica, sans-serif" size="2"><a href="05_feature.htm">[Return
to Feature List]</a> </font></p>
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